To learn about how our service works, please visit the "How it Works" page where you can read a detailed explanation of our features, along with a guide of steps to get your paper completed and a video tutorial.
How do I fill in the order form?
There are two types of order forms: a short one and a more extended one. The first one is located on the main page of our website. Once you fill out a short order form in the right corner of our website's main page, click the "Continue” button to move on to a more extended form. At this stage, if you do not have an account with EssayTutors.net, it will automatically be created by our system, and a password will be sent to your e-mail immediately. Please note that later, once you place your order and enter your personal account, you will be able to reset this password to any other combination of signs and numbers. Next, you are redirected to a more extended order form to add additional information about your order, upload any additional materials for the writer, and specify other important requirements for your paper. To learn more about how to place an order with EssayTutors.net, you can visit our "How It Works” page on the website and read step by step.
How will I be able to send my case study/articles/materials to the writer?
You are able to upload any additional materials for the writer, be it a draft, an outline, or some reading material, at the stage of filling out your order form.
What is the format of your custom essays?
There are several formatting styles you can choose from when placing an order (MLA, APA, Chicago / Turabian or Not applicable), and you will be getting a paper properly formatted in accordance with the rules of this particular style. In case you do not need any heading, title page, or references formatted (for example, if you are ordering a resume), you should choose the " Not applicable” option, and the paper will be presented in a plain MS Word document.
What if I forgot my password?
If you forgot your password, please click on the link "FORGOT PASSWORD" which is located below the "Login” button on the website's login page.
Is it free to submit an order on EssayTutors?
Yes, it is absolutely free to fill out an order form and submit your order for all writers to check. You can also ask writers to provide you with a short (around 100 words) introduction to check their writing skills and choose the best writer. Only when you are ready to assign a writer, you deposit the necessary amount to your balance and these funds get reserved for the order.
Can I get online tests done by your writers, such as multiple choice tests, check boxes, T/F, etc?
Yes, our writers help the students in all their academic work
When will my paper be done?
You are free to set a deadline, when you initially fill the order form out. Unless you negotiate this information, your paper will be completed by this date. If your deadline has been changed, you are strongly recommended to tell your writer about it in a chat for him to complete your order in time.
How will I receive my paper?
Once the writer is paid for the whole order, you have a chance to download your final paper in one of two formats: either as an MS Word document, or as a .pdf file. The corresponding buttons will automatically appear on your personal order webpage, so you will have to click on one of the buttons and save the file on your computer.
How can I modify my initial order requirements?
Once you have published your
order and the writers have started applying for it, you can still change your
order details, such as the number of pages, the title, or the instructions for
your paper. In order to do so, you can click on the "Edit order details”
button on your order page. However, please note that in case the deadline, the
number of pages, or the title of the order has been modified, all writers' bids
will Automatically be considered outdated
At a later stage, when the writer was already assigned to work on your order, you cannot modify your initial order instructions. Your writer will complete the order in accordance with initial instructions.
What if I do not like my essay?
If you do not like what the writer has written, we recommend you to communicate your comments to the writer with no hesitation, while the order is still in progress, so that the writer does not have to start anew later on. You can instantly let the writer know whether he or she is doing something wrong or guide him or her in a different direction via chat communication. However, once the order is fully completed and the writer has been paid the whole amount of the bid, you will not be able to have the paper revised within this order any longer, since the order is automatically set on "Finished” status. What you can do in such a case is place an order for editing or rewriting.
What is a rewriting and editing service?
Rewriting and editing services are necessary when you already have a draft or the whole paper completed and would like our writer to improve its content. Both these services will require you to upload the initial text, since you are not paying for writing from scratch. Editing is defined as changing the content of your draft, formatting the paper according to a particular formatting style, and proofreading the content. Editing may cover a possible change of content of up to 25-30%. Rewriting includes editing, revision, and proofreading. It covers a more in-depth change of content then editing does, so that up to 70% of your original draft can be rewritten.
Where are you located and where is my writer from?
The company is based in United States. At EssayTutors.net, we hire writers from all over the world, both from English-speaking and non-English speaking countries. So, in case you wish to know your writer's specific location, you are free to ask for such information from him or her directly in chat.
Can I be sure that all writers listed on the website have passed an evaluation?
All writers working for
EssayTutors.net have high working standards, are well-educated, and have
several years of relevant professional experience in a particular field of
study. Each writer passes several stages of evaluation and is constantly
supervised by our Writers Department. Furthermore, with our transparent rating
system, our customers' feedback serves as the best indicator of each writer's
performance. So, when choosing a writer for your order, you can base your
choice on several criteria:
• writer's rating and order history with feedback from previous customers
• writer's style and approach to working on the first page of your order
What is a writer's rating? How is it calculated?
Writer's rating system is designed to ensure clear competition among our writers, to help customers make the right choice of the writer for their orders, and to constantly encourage our writers to demonstrate their best with every order. The rating of every writer is calculated automatically based on the votes of every customer who worked with this writer in the past and rated this writer's level of cooperation towards an order's completion. Next to the rating of a particular writer, you will be also able to see his or her number of completed orders up to this point, which will give you a better idea of how many customers have rated this writer by now.
What does a writer’s warning mean?
Our Quality Assurance team closely monitors the performance of every writer to ensure that we employ only the most qualified writers, who demonstrate outstanding work ethic and do their best in respect of each order. If we encounter any instance of plagiarism, lateness on the part of the writer, inadequate communication with the customer in chat, or if the customer indicates a problem with a particular writer, we investigate the matter and, depending on the outcome, may issue a warning to the writer. By this warning, the writer is given a chance to improve and in the event there is no improvement, this writer’s employment will be terminated.
Payment, Plagiarism, and Confidentiality Issues
How can I pay for the custom written paper? Is it safe to submit payments through your site?
There are two ways to pay for your order: either first load money to your account on the EssayTutors.net website and then pay from the balance, or pay directly from an order page by using either PayPal. Submitting payment via PayPal is safe and secure.
How do I pay my writer and is there Money Back Guarantee?
with EssayTutors.net every customer is the manager of their own order, it is up
to the customer to decide when the writer should be paid. We recommend
customers to pay their writers for a particular order part as soon as this part
is completed and no further amendments to it should be made. The final payment
should only be released once the order is fully completed, because no revision
will be possible afterwards.
The system automatically splits the payment to the writer into several parts depending on how many pages long and how urgent your order is. For example, if your order is 3 pages long and the deadline is more than 48 hours, there will be 3 parts for the writer's payment, so you will be able to pay the writer per page as the work progresses. The maximum amount of parts for the writer's payment can be split into is 5. So, if your order is, for example, 25 pages long, you will be paying the writer every 5 pages for their work. For urgent orders (with a deadline of 48 hours or less) the rules slightly differ: if the order is 2 pages or longer, there will be 2 parts of the writer’s payment. If the order is 1-page long, the payment will be divided into 2 parts no matter what the deadline is.
Can I get a discount?
At EssayTutors.net, we try to keep a good balance between affordable rates for customers and fair wages for writers. We try to interfere as little as possible into the bidding process and let it run on a free market basis. So, we choose to keep affordable pricing for everyone rather than lower rates on a selective basis.
How can I know that my paper is original?
If you want to be certain that your paper is plagiarism-free, you may use our additional service called "Plagiarism Check,” which allows you to check the order for plagiarism an unlimited number of times – every time your writer completes a revision or adds new content. This service is completely free of charge for our customers. Please note that since no support team or supervisor is involved in your communication with your writer, we suggest that you check each part of your paper for plagiarism as the writer progresses with your paper, and immediately let the writer know in case he or she needs to revise any content due to a high similarity index.
Is this service confidential?
At EssayTutors.net, we guarantee our customers 100% confidentiality as long as they do not share their personal information with the writer themselves. We have no control over live chat communication you and your writer keep, but we do guarantee that no personal information that you submit to us when placing the order will ever be disclosed to the writer or any third party. As long as you do not disclose such information yourself, the writer will not know where you are located, what your e-mail address is, or even your name. Moreover, sharing such information between you and the writers is against our POLICY. So, we strongly encourage you to keep your communication with writers within strict business limits.
Can I delete my account?
Yes, you can delete your account anytime. If you choose to delete your account, you will no longer be able to log in or restore your account. The Support Team will not be able to restore your account as well. If you want to use our service again, please create a new account.